Artifactory SaaS Multi-tenant Incident on AWS Us East 1

Incident Report for JFrog Cloud

Resolved

This incident has been resolved.

Posted Sep 11, 2018 - 00:07 UTC

Monitoring

We have identified an issue with the underlying hardware. A fix has been implemented. All alerting and metrics have returned to normal. We are monitoring to see if the issue returns.

Posted Sep 10, 2018 - 23:29 UTC

Update

We are still investigating this issue.

Posted Sep 10, 2018 - 22:55 UTC

Investigating

The fix did not resolve this issue. We are investigating this issue again.

Posted Sep 10, 2018 - 21:41 UTC

Monitoring

The issue has been identified and we have applied a fix. We are monitoring the situation.

Posted Sep 10, 2018 - 21:20 UTC

Update

We are continuing to investigate this issue.

Posted Sep 10, 2018 - 21:01 UTC

Update

We are still investigating this issue

Posted Sep 10, 2018 - 20:56 UTC

Investigating

We are investigating an issue with slowness on some Multi-tenant Artifactories.

Posted Sep 10, 2018 - 19:53 UTC

This incident affected: US - East1 (N. Virginia) - AWS (Artifactory).